Delivering unparalleled service
Delano Las Vegas' Concierge is ready to tend to your needs. Our seasoned Concierge team is made up of members of the Les Clef d’Or and Nevada Hotel Concierge Association. Whether you need assistance with dining reservations, entertainment, transportation, or a massage appointment, our Concierge will create an intimate experience defined by style and sophistication.
Toll Free 877.632.7106
Mon - Sun 7:00 AM - 9:00 PM
The concierge can assist with:
Contact the concierge at:
Messages will be responded to within 48 hours.
7 a.m. - 9 p.m. PST
Les Clefs d’Or Members
People who choose Delano Las Vegas don't just stay at our hotel. They're our guests. And providing for them is what we do best. From massages to special deliveries, if you have a particular request, just ask and we'll see what we can do.
To arrange for any of these services, call the Concierge at 702.632.6106 or toll free at 877.632.7106.
Breakfast, lunch, dinner or late-night snack, this is room service for those with an insatiable appetite.
View In-Room Dining
From elaborate arrangements to simple potted rentals, our florists will help you find the perfect gift of greenery.
- Unique fresh collections
- Custom centerpieces
- Wedding floral
- Decorative plants
For more private relaxation, our certified massage therapists will bring the pampering to your door.
Baggage Check-In Direct to Airport
Enjoy your last day in Vegas luggage free with our convenient onsite baggage check-in service. Check in for your flight, check bags, and get your boarding pass at the Mandalay Bay lobby bell desk.
Hours and Location:
- Open 7:00 a.m. to 1:00 p.m. Thursday, Friday, and Sunday
- Located at the bell desk across from the front desk in the Mandalay Bay lobby
- $12.00 for the first bag per passenger, $8.00 for each additional bag
- Airline baggage fees are separate from the check-in charge
- Participating Airlines: American, Delta, JetBlue, Southwest, United.
- Check in must be completed 3 hours prior to your scheduled flight departure
- Must present a valid government-issued ID
- Your bags will be waiting for you on the luggage carousel at your final destination
Travel luggage free all the way home:
As an additional service, sign up for Bags VIP Luggage Delivery and skip baggage claim – allow us to deliver your bags to any destination within 100 miles of more than 250 U.S. airports. Visit www.maketraveleasier.com for details or contact a Bags VIP agent at 1-877-847-0045.
For more information about Baggage Check-In or Bags VIP Luggage Delivery, please call 702-632-9370 or visit the bell desk in the lobby.