Delivering unparalleled service

Delano Las Vegas' Concierge is ready to tend to your needs. Our seasoned Concierge team is made up of members of the Les Clef d’Or and Southern Nevada Hotel Concierge Association. Whether you need assistance with dining reservations, entertainment, transportation, or a massage appointment, our Concierge will create an intimate experience defined by style and sophistication.

Contact

Toll Free 877.632.7106

Local 702.632.6106

Hours of operation

Mon - Sun 7:00 AM - 9:00 PM

Services

The concierge can assist with:

  • Setting up in-room services, including flowers and gift baskets
  • Purchasing gift cards
  • Booking spa appointments
  • Booking golf tee times, equipment rentals, transportation to the course and other golf amenities
  • Purchasing tickets to upcoming shows
  • Getting on the list for certain lounges and bars
  • Booking cabanas at the Beach
  • Booking dining reservations.
  • Booking transportation arrangements

Contact the concierge at:

Phone: 702-632-4760
Toll-free: 877.305.3136
Email: concierge@delanolasvegas.com
Messages will be responded to within 48 hours.

Hours:

Daily
7 a.m. - 9 p.m. PST

Les Clefs d’Or Members

 

 

In-Room Services

People who choose Delano Las Vegas don't just stay at our hotel. They're our guests. And providing for them is what we do best. From massages to special deliveries, if you have a particular request, just ask and we'll see what we can do.

To arrange for any of these services, call the Concierge at 702.632.6106 or toll free at 877.632.7106.

In-Room Dining

Breakfast, lunch, dinner or late-night snack, this is room service for those with an insatiable appetite.

View In-Room Dining

Flower Delivery

From elaborate arrangements to simple potted rentals, our florists will help you find the perfect gift of greenery.

Arrangements include:

  • Unique fresh collections
  • Custom centerpieces
  • Wedding floral
  • Decorative plants

Spa Services

For more private relaxation, our certified massage therapists will bring the pampering to your door.

Massage Types

Additional Outside Services

Bags

Baggage Check-In Direct to Airport

Enjoy your last day in Vegas luggage free with our convenient onsite baggage check-in service. Check in for your flight, check bags, and get your boarding pass at the Mandalay Bay lobby bell desk.

Hours and Location:

  • Open 7:00 a.m. to 1:00 p.m. Thursday, Friday, and Sunday
  • Located at the bell desk across from the front desk in the Mandalay Bay lobby

Price:

  • $12.00 for the first bag per passenger, $8.00 for each additional bag
  • Airline baggage fees are separate from the check-in charge

Details:

  • Participating Airlines: American, Delta, JetBlue, Southwest, United.
  • Check in must be completed 3 hours prior to your scheduled flight departure
  • Must present a valid government-issued ID
  • Your bags will be waiting for you on the luggage carousel at your final destination

Travel luggage free all the way home:

As an additional service, sign up for Bags VIP Luggage Delivery and skip baggage claim – allow us to deliver your bags to any destination within 100 miles of more than 250 U.S. airports. Visit www.maketraveleasier.com for details or contact a Bags VIP agent at 1-877-847-0045.

For more information about Baggage Check-In or Bags VIP Luggage Delivery, please call 702-632-9370 or visit the bell desk in the lobby.

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Details

Walking Direction

FROM THE DELANO FRONT DESK

Right at the front desk

Hours of operation

Mon - Sun 7:00 AM - 9:00 PM

Phone Number

Toll Free 877.632.7106
Local 702.632.6106